Harrington Inn Guest Policies and Guidelines

TERMS & CONDITIONS 

This property is privately owned. We reserve the right to refuse service to anyone. We will not be responsible for accidents or injury to guests, or the loss of money or valuables of any kind.

Check-in: 4:00 PM  Check-out: 11:00 AM

Reservation Policy: A valid credit card is required to make a reservation. Reservations will not be accepted without a valid credit card on file. Rooms are rented from 4:00pmEST the day of arrival until 11:00amEST the day of check-out. Should a guest need to check-out prior to their scheduled check-out date, they must do so by 11:00amEST to receive a refund.

Responsible registered guests 21 years of age and over are always welcome. A valid photo ID is required upon check in. For the protection of the Inn and our guests, surveillance cameras are in use.

PAYMENT TYPES: MASTERCARD, VISA, AMERICAN EXPRESS, DISCOVER, and CASH are accepted. For our guests paying with cash, please note that we do require a $100.00 cash deposit or a valid credit card to be authorized for $100.00. No cash refunds are given for room charges due to early check-out, however a refund may be issued in the form of a check. 

Gift certificates must be presented at check-in. Gift certificates are transferable. Gift certificates cannot be redeemed for cash and will not be replaced if lost, stolen or expired. Guests paying with a gift certificate are required to place a deposit of $100 on the reservation for incidentals. 

Additional charges, taxes and fees may apply. Any change in reservations, including length of stay or dates, may result in a change in the total price. 

Group reservations of five or more rooms being held under a single name or different names but a single credit card will require a $50 non-refundable deposit at the time of booking. To avoid a cancellation charge of up to two days, please be sure all modifications and cancellations are made 48 hours (EST) prior to check-in.

Courtesy Holds: A Courtesy Hold may be requested for special events and groups. A Courtesy Hold is not a reservation. The Courtesy Hold will remain in effect until one month prior to the first day of the hold at which time any remaining rooms on hold will be released. Reservations booked through a Courtesy Hold are required to pay a $50 non-refundable deposit at the time of booking. Reservations from a Courtesy Hold that are cancelled will not be returned to the Courtesy Hold. 

Cancellation Policy: Reservations are guaranteed at the time of booking and must be cancelled 48 hours prior to check-in to (EST) to avoid a one-day room charge. For guaranteed reservations that fail to arrive, or "No-Show", the first night will be charged at midnight, and an attempt will be made to contact the guest in the morning. If there has been no clarification by the guest as to the No-Show by 1PM EST, all remaining days of the reservations will be canceled with no additional charge. 

**If a cancellation occurs due to COVID-19 related circumstances, the cancellation policy is still in effect, however, the cancellation fee will be credited towards a future stay.** 

Registered guest agrees to pay for any and all damages in their registered room.

Smoking Policy: In compliance with State of Michigan, Smoke Free Air Law, the building and all rooms are non-smoking including but not limited to; tobacco, vape products, marijuana, etc. Designated smoking areas have been placed outside the East and West Hall Exits for your convenience. Please ensure a minimum of 25 feet from the building entrance before lighting up. Guests in violations of the Non-Smoking Policy will be required to pay a $500 cleaning fee and will be asked to Check-Out immediately without a refund. The building is equipped with smoke detectors sensitive to a variety of smoke and vape products. Fire alarms will signal if any of the above forms of smoke are detected in the room. Fire alarms will also signal if the system detects any attempts to tamper with or disable the system and/or any equipment linked to the system. For the safety of all of our guests, staff is required to enter and inspect any room with a fire alarm signaling a potential fire or tampering.   

I understand the Harrington Inn's Non-Smoking Policy and I agree, I will not smoke anywhere inside the building and/or tamper with the fire alarm system. I agree to pay the $500.00 cleaning fee if the policy is violated __________

Pet Policy: The Harrington Inn is a pet-free facility. If this policy is violated, guest agrees to pay a $250.00 cleaning fee, plus any additional damages, charged to the credit card on file. Please feel free to call us prior to arrival for assistance in boarding your pet __________

COVID-19 Travel Awareness

Cleanliness has always been paramount at the Harrington Inn. As the ever evolving Corona Virus Pandemic continues, our guests can rest assured knowing we are doing all that we can to keep you safe. Before cleaning, each room is thoroughly aired out and during the cleaning process, highly touchable surfaces such as remote controls, door handles, telephones, etc., have always been and will always continue to be sanitized between guest stays. All highly touchable surfaces in the public areas, such as, counters, luggage carts, beverage dispenser handles, etc., are routinely sanitized. We have also placed sanitizer and disinfectant wipes near these public highly touchable surfaces for guest comfort. 

Housekeeping services have resumed normalcy and occupied rooms are serviced daily unless a "Do Not Disturb" sign is hung on the exterior door handle. If a reservation is for longer than five nights, Housekeeping Staff must enter the room at least once weekly to clean, and check for any maintenance items that may need to be addressed. Please feel free to speak to Management if you have any concerns regarding this policy.